Tupac Shakur - Print

Effective Date: 10/02/2025

Last Updated: 10/02/2025

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At CC Gallery, we take pride in the quality and uniqueness of our artwork. Because each piece is carefully created and often one-of-a-kind, we generally do not accept returns. However, we understand that issues may arise and will work with you to resolve them fairly.

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1. All Sales Are Final

• Sales of original paintings and custom artwork are final and non-refundable.

• We do not accept returns or exchanges based on personal preference, size, or color variations, as product images may differ slightly due to lighting and screen displays.

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2. Damaged or Defective Items

• If your order arrives damaged, you must notify us within  24 to 48 hours upon delivery.

• To submit a claim, email us at artbycloee@outlook.com with your order number, photos of the damaged packaging, and the item itself.

• After review, we may offer a replacement (if available), store credit, or a refund at our discretion.

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3. Incorrect Orders

If you receive the wrong item, please contact us within 7 days of delivery. We will provide instructions for returning the incorrect item and arrange to ship you the correct product at no additional cost.

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4. Refunds (When Applicable)

• Approved refunds will be issued to your original method of payment.

• Please allow 5–10 business days for the refund to appear on your account, depending on your bank or payment provider.

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5. Non-Returnable Items

The following cannot be returned or refunded:

• Original artwork marked as “final sale”

• Commissioned/custom artwork

Effective Date: 10/02/2025

Last Updated: 10/02/2025

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Thank you for shopping at CC Gallery. This Shipping Policy outlines how we process and deliver orders placed through our website, ccgallery.com.

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1. Processing Times

• Orders are typically processed within 2–5 business days after payment is received.

• Custom or commissioned artwork may require additional processing time. Specific timelines will be communicated at the time of order.

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2. Shipping Methods & Costs

• Shipping options and costs are calculated at checkout based on your location and the size/weight of your order.

• We ship using trusted carriers such as USPS, UPS, or FedEx. You will receive tracking information once your order has shipped.

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3. Delivery Times

• Standard delivery within the U.S. typically takes 3–10 business days after processing.

• International delivery times vary by destination and may take 2–6 weeks depending on customs and carrier delays.

• Please note that delivery times are estimates and not guaranteed.

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4. Shipping Restrictions

• We currently ship to the United States and select international locations.

• Some oversized or fragile items may have special shipping requirements. We will contact you if additional arrangements are needed.

• Customers are responsible for any customs duties, taxes, or import fees for international orders.

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5. Risk of Loss

Ownership and risk of loss transfer to you once the package has been delivered to the carrier. CC Gallery is not responsible for lost, delayed, or stolen packages once they are in transit.

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6. Damaged or Incorrect Orders

• If your order arrives damaged, you must notify us within 24–48 hours of delivery and provide photo evidence.

• For incorrect orders, please contact us immediately. We will work to resolve the issue with a replacement, repair, or refund at our discretion.

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7. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. Please use the tracking number to monitor your shipment.