Terms & Policies

Privacy Policy

Effective Date: 10/02/2025

Last Updated: 10/02/2025

At CC Gallery (“Company,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, ccsgallery.com (the “Site”), and related services (the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our Site:

Personal Information: such as your name, email address, billing/shipping address, phone number, and payment details.
Account Information: if you register for an account, we collect your login details and preferences.
Transaction Information: details about your purchases, order history, and payment methods.
User-Generated Content: reviews, comments, or other content you choose to post.
Technical Data: including your IP address, browser type, device information, and cookies for analytics and functionality.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support and respond to inquiries.
Improve our Site, Services, and customer experience.
Send you updates, promotions, or marketing communications (if you have opted in).
Protect against fraudulent transactions and ensure security.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties, including:

Service providers: such as payment processors, shipping carriers, and website hosting platforms.
Legal obligations: when required by law, regulation, or legal process.
Business transfers: in the event of a merger, acquisition, or sale of assets.

4. Cookies & Tracking

Our Site uses cookies and similar technologies to enhance user experience, analyze traffic, and improve services. You may disable cookies through your browser, but some features of the Site may not function properly.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications.
Request restrictions on how your data is processed.

To exercise these rights, contact us at artbycloee@outlook.com.

7. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from children. If we learn that we have collected personal data from a minor, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Your continued use of the Site means you accept the updated policy.

Shipping Policy

Effective Date: 10/02/2025

Last Updated: 10/02/2025

Thank you for shopping at CC Gallery. This Shipping Policy outlines how we process and deliver orders placed through our website, ccsgallery.com.

1. Processing Times

Orders are typically processed within 2–5 business days after payment is received.
Custom or commissioned artwork may require additional processing time. Specific timelines will be communicated at the time of order.

2. Shipping Methods & Costs

Shipping options and costs are calculated at checkout based on your location and the size/weight of your order.
We ship using trusted carriers such as USPS, UPS, or FedEx. You will receive tracking information once your order has shipped.

3. Delivery Times

Standard delivery within the U.S. typically takes 3–10 business days after processing.
International delivery times vary by destination and may take 2–6 weeks depending on customs and carrier delays.
Please note that delivery times are estimates and not guaranteed.

4. Shipping Restrictions

We currently ship to the United States and select international locations.
Some oversized or fragile items may have special shipping requirements. We will contact you if additional arrangements are needed.
Customers are responsible for any customs duties, taxes, or import fees for international orders.

5. Risk of Loss

Ownership and risk of loss transfer to you once the package has been delivered to the carrier. CC Gallery is not responsible for lost, delayed, or stolen packages once they are in transit.

6. Damaged or Incorrect Orders

If your order arrives damaged, you must notify us within 24–48 hours of delivery and provide photo evidence.
For incorrect orders, please contact us immediately. We will work to resolve the issue with a replacement, repair, or refund at our discretion.

7. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. Please use the tracking number to monitor your shipment.

Refund Policy

Effective Date: 10/02/2025

Last Updated: 10/02/2025

At CC Gallery, we take pride in the quality and uniqueness of our artwork. Because each piece is carefully created and often one-of-a-kind, we generally do not accept returns. However, we understand that issues may arise and will work with you to resolve them fairly.

1. All Sales Are Final

Sales of original paintings and custom artwork are final and non-refundable.
We do not accept returns or exchanges based on personal preference, size, or color variations, as product images may differ slightly due to lighting and screen displays.

2. Damaged or Defective Items

If your order arrives damaged, you must notify us within 24 to 48 hours upon delivery.
To submit a claim, email us at artbycloee@outlook.com with your order number, photos of the damaged packaging, and the item itself.
After review, we may offer a replacement (if available), store credit, or a refund at our discretion.

3. Incorrect Orders

If you receive the wrong item, please contact us within 7 days of delivery. We will provide instructions for returning the incorrect item and arrange to ship you the correct product at no additional cost.

4. Refunds (When Applicable)

Approved refunds will be issued to your original method of payment.
Please allow 5–10 business days for the refund to appear on your account, depending on your bank or payment provider.

5. Non-Returnable Items

The following cannot be returned or refunded:

Original artwork marked as “final sale”
Commissioned/custom artwork

Terms of Service

Effective Date: 10/02/2025

Last Updated: 10/02/2025

Welcome to CC Gallery (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, ccsgallery.com (the “Site”), your purchase of our products, and your participation in interactive features such as reviews or comments (together, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, you must not use our Services.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase from or interact with our Services. By using our Services, you represent and warrant that you meet this requirement.

2. Accounts & Data Collection

To make purchases or access certain features, you may be required to create an account.
You agree to provide accurate and complete information when registering and to keep your login details secure.
We collect and store personal data such as your name, email address, billing and shipping information, and purchase history. By using our Services, you consent to this collection in accordance with our Privacy Policy.

3. User-Generated Content

You may post comments, reviews, or other content on our Site where permitted.
By submitting content, you grant us a worldwide, royalty-free, non-exclusive license to use, display, reproduce, and distribute your content in connection with operating the Services.
You represent and warrant that your content:
- Does not infringe on intellectual property, privacy, or other rights.
- Is not defamatory, obscene, harmful, or unlawful.
- Does not contain malicious code, spam, or unauthorized advertising.
We reserve the right to remove or moderate content at our discretion.

4. Product Information

We strive to display our artwork as accurately as possible, but colors and details may vary depending on your device. All products are subject to availability, and we may discontinue or change them at any time without notice.

5. Orders & Payments

All prices are listed in USD and are subject to change.
Payment is due at the time of order.
We reserve the right to refuse or cancel any order if fraud, error, or unauthorized activity is suspected.

6. Shipping & Delivery

Shipping fees, methods, and estimated times are shown at checkout.
Risk of loss passes to you upon delivery by the carrier.
We are not responsible for delays due to carriers, customs, or events outside our control.

7. Returns & Refunds

Sales of original artwork are generally final unless otherwise noted.
If your order arrives damaged, notify us within 24 to 48 hours and provide photo proof. We may issue a refund, replacement, or repair at our discretion.
Refunds, when granted, are processed to the original payment method.

8. Intellectual Property

All artwork, images, designs, and content on the Site are owned by us or our licensors and are protected under intellectual property laws. You may not reproduce, distribute, or use them without permission.

9. Acceptable Use

You agree not to:

Use the Site or Services for unlawful purposes.
Upload content that violates these Terms.
Interfere with or attempt to disrupt the Site’s operation.

10. Termination

We may suspend or terminate your account or access to the Site at our discretion, including for violations of these Terms.

11. Disclaimers & Limitation of Liability

Our products and Services are provided “as is” without warranties of any kind. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Site or products.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, damages, or expenses (including legal fees) resulting from your use of our Services or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of Georgia. Any disputes will be resolved within the courts of the state of Georgia.

14. Changes to Terms

We may revise these Terms at any time. Updates will be posted with a new “Last Updated” date. Continued use of the Site after changes means you accept the new Terms.

If you have any questions about these Terms, please contact us at:
artbycloee@outlook.com

Copyright Disclaimer

All artwork, images, and content displayed on this website are the intellectual property of CC Gallery unless otherwise stated. Unauthorized reproduction, distribution, or use of any materials is strictly prohibited without prior written permission.

For licensing inquiries or permission requests, please contact:
Email: artbycloee@outlook.com